Warranty Information

LIMITED WARRANTIES

You have 30 days from the day you receive the item to contact us for the return/exchange.

Please contact us via the CONTACT US link, to authorize the return. Provide us with your order number and verify your email address, and we will send you an RMA (return) number and instructions for return.

To ensure the fastest return and refund process possible, please make sure of the following before sending out your package:

The item should be in its original box and original packaging.
The item should not have been assembled, installed or used
The product should be returned with all of its parts and manuals

Any type of plastic covering or clam-shell should not be broken or damaged.

Should the return not meet any of these guidelines, the refund may be reduced or the return may be refused with no refund.

Delivery

At Platinum Supply PRO L.L.C., we're dedicated to delivering your purchase as quickly and affordably as possible. We offer a range of delivery options, so you can choose the shipping method that best meets your needs.

Free Standard Shipping on Qualifying Parcel Orders

To receive Free Shipping on your qualifying order:
Select a delivery method of Parcel Shipping for each eligible item in your shopping cart. Ineligible items will not show Parcel Shipping as a delivery option.
Customers: Choose Standard 1-3 Business Days from the Estimate Parcel Shipping option in your Shopping Cart Summary.
Your free shipping will be automatically calculated on eligible items.